Be conscious to privacy of the customer and the company as well. Be very delicate if you are dealing with customer financial or health data. Do not leak the customer information anywhere and do not talk to the customer any company financial topics or share any information. It is not just financial and health data, any data which makes it important should be kept private itself. Reiterate to the customer and acquire their confidence that any of their shared sensitive data will be treated as confidential and it will be kept private. Define your organization security policy and adhere to it very strictly. Categorize the data like the public, internal and confidential and handle it accordingly to your defined security policy.

FAASTHELP has many features where you and your customers can just log, chat and search for self-help, email alerts and track their issues and all these features are bundled in a single button and integrate into your business application in less than a minute without disturbing any other functions.Add unlimited Agents/employees to support your business with no additional cost. So make your customers happy by just logging on to

#faasthelp #customersupport #bestlivechat #knowledgebase #bestcustomerservicesoftware


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