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Nowadays customers are expecting to get a foolproof response for certain application services. We cannot rely on manual resources and efforts for everything anymore. We need to give an immediate and fool proof service for some services to reduce costs. Automation of process is the solution for this. Automate the process wherever is possible and whenever is required.The workflow of the ticket, updating alerts, automated notifications to stack holders, emails, immediate responses, auto escalations after particular time and assignment of tickets to available resources are the areas that can be easily automated. Get automated reminders for tickets where you have to call the customer. You can even schedule some on jobs to send weekly or daily reports to customers.
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FAASTHELP has many features where you and your customers can just log, chat and search for self-help, email alerts and track their issues and all these features are bundled in a single button and integrate into your business application in less than a minute without disturbing any other functions.Add unlimited Agents/employees to support your business with no additional cost.So make your customers happy by just logging on to www.faasthelp.com
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