Customer might not like the word NO


best Knowledge base software

best customer support software

simple customer support

The customer might not like to listen NO. If you have to express your inability in servicing because of the business limitations and various other reasons, express it by using appropriate words and providing possible alternatives. We should be very careful in putting it before the customer. Explain them patiently and politely the rules (terms and conditions) and the inability to fulfill their request instead of blunt NO. If possible we can even guide them on how their concerns could be addressed in an alternative way.

best helpdesk software

best online chat

simple helpdesk

FAASTHELP has many features where you and your customers can just log, chat and search for self-help, email alerts and track their issues and all these features are bundled in a single button and integrate into your business application in less than a minute without disturbing any other functions.Add unlimited Agents/employees to support your business with no additional cost.Just click on to to provide the best solution to your business and thereby for your customers.

#faasthelp #bestcustomersupportsoftware #livesupport #bestknowledgebase #unlimitedagents

Leave a Reply

Fill in your details below or click an icon to log in: Logo

You are commenting using your account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s