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If you are looking for Help Desk software that is quick to set up, very easy to use, and comes with an easy integration, Faasthelp is a great choice.
Simple Ticketing System
You do not need heavy features or customization from your support ticketing system and just want your system to be up and running in minutes, then Faasthelp is the right ticketing system.
Faasthelp is very simple in understanding, feels pleasing. Any novice user will be able to use this without any struggle. You do not need to be good technically, need not be a tech savvy, to integrate Faasthelp with your system. You can just signup and start using this.
Appealing Usability, easy workflow
You should be selecting Faasthelp because it has very simplified usability to the user with the simple workflows like creating, assigning and tracking tickets. Of course, you can prioritize and categorize tickets. Get real time reports on tickets. And Admins anyway will have features like maintain the support staff.
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The good thing about Faasthelp is that it comes with unique ticket based pricing and one can have unlimited agents. Prices are very competitive, it starts at just $4.99 per 500 tickets and unlimited agents which make this unbeatable. 99% of the Help Desk software’s in the market limit the agents. This may be ideal if you have many customer service agents for your small business.
Nice Customer Experience
Customer experience is the main aspect which will differentiate one service from the other, Faasthelp gives very good customer experience since the system is made to look very simple and ease of use to end customer. Heavy or too many features might create confusion to end user. Faasthelp has the ability to offer required features in a simple manner the making memorable experience to the customer.
This being a hosted service, does not require any installation, you will not be bothering about ticketing data. You just sign-up and start using it. Within minutes integrations will be completed. Then it all looks as though it is your system, it just gets immersed into your system. This is the greatest part of faasthelp.
Finally with ease of use, uninterrupted availability and great customer experience your customers are happy. You can celebrate being happy with many reasons as your customers are happy, easy to integrate, hassle free maintenance, availability.
• 80% reduction in customer support and engagement costs
• 40% reduction in support agent time
• 3x increase in your customer visits and visit times
• Empowered customers with high satisfaction scores
• 24/7 customer support cover
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