WHY HAVING UNLIMITED AGENTS IN YOUR TICKETING SYSTEM WILL HELP YOUR STARTUP

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As a startup, you may have relatively less number of employees than an already established business house. Every existing member will be playing multiple roles in your startup. It is very important to have the knowledge of the full business life cycle including the customer support for each of your employee.

Few advantages of having a ticketing system with unlimited agents can be,

Every member in the team can have an account as an agent without having to think that you have to pay for each agent.

Designers, developers, testers, customer support agents all will get access to the ticketing system and enrich their knowledge.

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Everyone in the team can collaborate to resolve the customer issues.

Within the team, each one is enabled and will be functional to the fullest.

Customers are very much delighted as they get the best solution possible with quick turnaround time.

As a business house you will save a whole lot of money.

Faasthelp is a simple customer support and engagement tool. To see how it would be to have faasthelp click on www.faasthelp.com and signup to get the free trail on your application.

Here are some benefits Faasthelp can bring to any company

            80% reduction in customer support and engagement costs

            40% reduction in support agent time

            3x increase in your customer visits and visit times

            Empowered customers with high satisfaction scores

            24/7 customer support cover

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