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When Customers are using your mobile app for purchasing, Should they have to log into another system to log an issue? If we are expecting customer to do that, then, we are lagging behind in customer service. Customer should get an option in the same app to log issues as well. World is changing fast, and we need to accommodate those changes, that fast. Get Mobile integrable SDK of faasthelp and integrate with your existing app.
Two main reasons why you need to have ticketing software app.
Maximum number of sales are happening through mobile Apps
Mobile App downloads are more than desktop clicks.
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More businesses are coming with mobile apps.
Sales of smartphones are more than desktops.
Many B2C Businesses success is measured in number of App installs.
Easy for customer
Easy to Operate.
No need to charge, restart/open laptop, login – They are very handy.
Here are some benefits Faasthelp can bring to any company
• 80% reduction in customer support and engagement costs
• 40% reduction in support agent time
• 3x increase in your customer visits and visit times
• Empowered customers with high satisfaction scores
• 24/7 customer support cover
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