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- Promise Optimum and deliver further
- Build value by providing solution to the problem
Promise Optimum and deliver further
- Do not promise less, customers are intelligent they may not turn out.
- Promise the optimum, value for money should be shown to the customer.
- Deliver little beyond than promised, it can be a product or service or time, which will please the customer.
- See that it is not disproportionate.
Build value by providing solution to customers problem
- Predict if there can be any problem or risk for the Customer.
- Be prepared with a solution and have it handy.
- Convey that you are meant to resolve problems faced by the customer.
- Solve the problem within stipulated time.
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Here are some benefits Faasthelp can bring to any company
• 80% reduction in customer support and engagement costs
• 40% reduction in support agent time
• 3x increase in your customer visits and visit times
• Empowered customers with high satisfaction scores
• 24/7 customer support cover
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